Mercury Nexus
Navigating and operating in Mercury Nexus
Assisting Brokers with Mercury Nexus updates
Downloading application documents in Mercury Nexus
CRM
Creating opportunities in CRM
Entering and maintaining client data in CRM
Uploading supporting documents to CRM
Completing other administrative tasks in CRM
Apply Online
Completing AOL data input
Completing AOL data validation
Uploading supporting documents to AOL
Submitting applications on AOL
Loan Processing Support
Tracking application status on AOL
Completing and submitting pricing requests
Ordering valuations
Completing discharge requests
Additional Support
Preparing and sending emails and letters to clients and lenders
Following up on loan applications and approvals
Liaising with banks and solicitors to book settlements